You are here - Administrator Guide > Installation > Troubleshooting

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Troubleshooting - If you have any problems installing the software or with it running after installation, do the following (in the given order):

• Read the installation instructions.
• Make sure that the workstation configuration meets all the hardware and software requirements.
• Make sure the workstation has security "read write" access to the program database.
• Make sure you have followed all the installation instructions EXACTLY as written.
• Reboot the computer
• Write down the EXACT problem or error message(s).
• Email support@zoomintegratedproducts.com with specific information.
• Call Zoom Technical Support Department.