Mission Statement

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The Zoom Technical Support team and the Zoom Affiliates are committed to helping users resolve any zMaxOneClick™ issues.  So committed in fact, that we frequently help zMaxOneClick™ users to resolve issues which are not even directly related to the zMaxOneClick™ application.

Why do we do this?  We know that Zoom products are mission critical business software applications.  If these applications fail - for whatever reason - it can result in disruption of our clients ability to conduct business.   We believe that excellent Technical Support services and speedly resolution is not only good for our clients it is good for Zoom.

So, we don't play the 'Blame Game' and we are committed to delivering friendly, efficient, timely, and high-quality support that will help you use zMaxOneClick™ with maximum effectiveness and success.

As committed as we are to providing our users first-class support, we cannot do so without your cooperation and participation in the process which is why we ask for your help in the troubleshooting process.

DOOR TO KNOWLEDGE - For more detailed information, please refer the Troubleshooting topic.

 


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